Legal

Privacy Policy

1. Introduction

Welcome to Mehmadabad Stickers (hereinafter referred to as "the App", "we", or "us"). We are committed to protecting the privacy and security of our users.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our services in India. This policy is drafted in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

To avoid leakage and misuse of this information, We will transfer user data to the following address: https://pt.mahemdabadupltd.com.

2. Information We Collect

To provide a secure and personalized experience, we collect specific types of data. By using the App, you consent to the collection of the following:

2.1. Contact and Identity Information

Phone Number: We collect your mobile number to establish your unique user identity, verify your account via OTP (One-Time Password), and prevent unauthorized access.

Email Address: Your email is used for sending important service notifications, account recovery instructions, and policy updates.

2.2. Visual and Media Data

Camera and Image Information: To fulfill the App's core function—creating and downloading stickers—we require access to your device's camera and photo gallery. This allows you to capture new photos or select existing images for editing. We also use this data if you choose to customize your profile avatar.

2.3. Security and Recovery Data

Emergency Contact Information: To enhance account security, we may request an emergency contact. This information is strictly used for account recovery purposes in the event you lose access to your primary credentials or if we detect unusual activity on your account that requires secondary verification.

2.4. Device and Identifier Data

User ID, Device ID, and Advertising ID: We automatically collect technical identifiers (such as IMEI, Android ID, or GAID) to:

  • Sync your sticker preferences across devices.
  • Identify your device for security and fraud prevention.
  • Deliver relevant, personalized content or advertisements (you can manage ad tracking in your device settings).

2.5. System Diagnostic Data

Crash Logs: In the event of an application error or unexpected shutdown, our system collects technical error logs. These logs help our engineering team diagnose software bugs and improve the overall stability of the App.

3. Purpose of Data Processing

We use the collected data for the following legitimate business purposes:

  • Service Delivery: To enable sticker creation, downloads, and gallery management.
  • User Verification: To authenticate your identity using your phone number and email.
  • Security: To protect your account and our platform from fraud, abuse, or security breaches using device IDs and emergency contact verification.
  • Communication: To contact you regarding your account status or support inquiries.

4. Data Security Measures

We implement robust security practices as required by Indian law. All sensitive personal data is encrypted during transmission using industry-standard protocols (such as SSL/TLS). We restrict access to your personal information to authorized personnel who need to know that information to operate, develop, or improve our services.

5. Data Retention

We retain your personal data, including phone numbers and logs, only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in India. When data is no longer needed, it is securely deleted or anonymized.

6. Grievance Redressal (India)

In accordance with the Information Technology Act, 2000, if you have any concerns regarding your data privacy or wish to exercise your rights to correct or withdraw your data, please contact our support team.

7. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be available via the link below.

Privacy Policy URL: https://www.mahemdabadupltd.com/privacy-policy

8. Contact Us

For any questions regarding this policy or our privacy practices, please contact us at:

Last Updated: December 2025